TRAIN YOUR TRAINERS
Our philosophy with training is to train people within your organization to be trainers themselves. We don't like to hold onto our knowledge, but share it with the people in your team that can become Aeronet experts & advocates. Training individual team members on a specific part of the product is fine but when staff turnover, that knowledge walks out the door and then the training needs to happen again which can get costly.
By having a few key people in your organization who are trained by Aeronet to be your in house trainers, you spread the knowledge and have people who can train new staff members as they come in. These trainers can then also help to create and keep up to date your mapped processes documentation.
The best way to start this training is to make sure the people being trained already have knowledge of Aeronet and have spent a good amount of time in the software previously. This means the "basics" can be covered quickly and specific questions or problems can be trained and the time is more valuable for all.
A lot of training can be done in groups but 1 on 1 training may be needed at times. Also, Aeronet has a large number of step by step support guides for users to access through the support portal that can help solve specific "how to" questions.